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Neil Nutburn

Jul 17 2012

WHAT ARE WE TO DO? THE OLYMPICS ARE HERE AND THE WEATHER’S AWFUL, OH MY!!

The Olympics has nearly began and already the papers are harping on about how depressing the weather is and how this will reflect badly on us to the whole world, blah, blah, blah… well, you know what, we can’t do anything about the weather, that’s out of our control (or concern) but making sure the Olympics goes as smoothly as possible IS within our abilities (or influence)

As in business and personal life, everyone has things they are concerned about. This is your Circle of Concern. Sometimes we can do something about them whereas, much like the weather… we can’t. Those things we can do something about are in your Circle of Influence within your overall circle of concern.

Now for those of you familiar with Stephen Coveys 7 Habits of Highly Effective People you will understand where I’m going with this. The first part refers to ‘Be proactive’ and within this included his circle of ‘Influence’ being an integral part of the circle of ‘Concern’.

Those that are ‘Proactive’ make decisions and concentrate their efforts on the influential inner circle. As they become stronger in their resolve, this increases in sizes thus reducing the amount of concern, however, those who concentrate primarily on the main circle of concern, show signs of doubt and insecurities which, in turn, means the less proactive or reactive people will continue to focus their time and energy on circumstances that are outside their control and expand the circle of concern. This negative energy and lack of progress causes their circle of influence to shrink and continues to spiral in this way with continued thinking in this mode

As you make progress, your circle of influence becomes larger, you feel more in control, and have a more positive outlook towards a new or changing environment

There will, of course, always be things that you cannot control or influence but they become lower concern and priority.

Here’s some ways of addressing this that you can find in Covey’s book…

  1. Listen to your language and see if you start sentences with “I have to…”, “If only I had…”, etc… these are the “Have’s” and strengthen your circle of concern whereas the “Be’s” increase the circle of influence, such as “I can be more…”, “If I do that, I’ll be…”
  2. Look at a given situation arising and compare it to a time a similar previous occurrence. See if you previously ‘Reacted’ to it and this time look at it from a response of being ‘Proactive’ thus increasing your circle of influence. Actually picture it in your mind showing all the positive elements and exercise your freedom to choose. If someone is giving you a hard time, look positively at the situation and element the fact that they are trying to dump there bad vibes onto you, you have a choice to accept the ‘feeling’ (not necessarily the task though!)
  3. Select a problem from work or personal life. Rather than let it eat away at your emotions, determine if it is a direct, indirect or no control situation and identify what the first step(s) you need to take to increase your circle of influence, and then… guess what? Take it!
  4. Take a month, 28-31 days, to test out the way your situation changes by being ‘proactive’, in control as opposed to ‘reactive’ and letting circumstances take over you.

This is the first of the seven steps introduced by Covey, there’s more to it than this simple description but even this, used properly, can have truly positive effects on what you do. Alternatively, if you’d like to discuss issues around concerns, how to become influential, reactive thought processes or how to achieve more by being proactive whether yourself or the team you are responsible for, do not hesitate in contacting Neil (07761 187238) to arrange a free consultation on how we can help.

Finally, what are your views on these blogs? Write a comment below and let us know, we always appreciate feedback on what we offer. Many thanks.

Written by Neil Nutburn · Categorized: Uncategorized

Jul 02 2012

WELL, IT’S LIKE THIS, WHAT I DO IS… OH, IS THIS YOUR FLOOR, BYE THEN!

Probably most of you know this as ‘The Elevator Speech’ simply due to the lack of time you have to get your message across. It’s rarely used in such a situation but more at functions and soirees, it’s a time indicator and the limited time between floors to make an instant impression is a good comparison. Here are a few tips…

You need to be succinct in your reply when someone enquires as to what you do, a 20-30 second intro is what you have and you really need to make the most of it! So it needs to be…

  • Interesting
  • Succinct and
  • Memorable

 

… As well as putting a ‘unique’ edge on it so you stand out from others within your industry. It’s also useful to have two or three prepared and slotted into your memory so you can call upon the most appropriate one according to your situation. So how do you create one? Consider these areas…

  • PURPOSE – What are you looking to accomplish by offering your pitch.
  • SOLUTION – Explain what you do and the Benefits that you/your organisation can offer (ie “We help people’s confidence by giving them the perfect smile” from a Dentist for example). Give a solution but leave the question ‘How’.
  • USP (Unique Selling Proposition/Point) – What makes you different from every other company in your business sector?
  • QUESTION – Follow this on by asking a question of them relating to an answer that will connect with your business.
  • MOULD TOGETHER – Put it all together in one succinct delivery and practice out loud, how long was it? Remember 20-30 seconds is what you’re aiming for, it’s amazing how we can go well over that when we’re not prepared! Take out the waffle, technical or informative bits aren’t of any interest until later.

 

As an example, let’s take a company who has a logistics business with software that calculates the best options for a fleet of vehicles… “My company reduces fuel consumption and driver overhead costs. By means of plotting out the most economic route for deliveries based on time and location. Our client’s managers can then concentrate on other ways to run their operation more smoothly while saving in excess of 20% off the bottom line. How does your organisation plot delivery routes”

This is not as simple as it sounds but if done correctly, can create interesting leads or links that you may have otherwise missed out on simply because you’ve lost the interest of the listener. If this stimulates a response where you feel you could still do with some additional support in this field or any other area we help you move forward on, Coaching to Success are here, just call Neil (07761 187238) to arrange a free consultation on how we can help.

Finally, what are your views on these blogs? Write a comment below and let us know, we always appreciate feedback on what we offer. Many thanks.

Written by Neil Nutburn · Categorized: General, Time Management

Jun 20 2012

Under pressure? Top tips to be healthy and happy at work

Having just received the latest information from the CIPD (Chartered Institute of Personnel and Development … http://www.cipd.co.uk/) there was an interesting article about physical fitness affecting mental well-being according to NervePainTreatment.org website. Download the free leaflet and ‘top tips’ poster to get ideas for motivating staff.

As a devout believer in this principle, and one that I know has been the catalyst to the successes I’ve had as a result of clearer, sharper focus and doing away with the feeling of lethargy, I thought I’d share the article with you. Another tip to be healthy is to take some Kratom capsules, it will leave your body feeling great, you can purchase yours at kratommasters.com.

I think it should have been originally printed on both sides of an A4 or A3 pamphlet as the two middle pages should be next to each other, but you’ll get the idea.

Enjoy… I hope it proves to be of interest to you as it did to me.

Written by Neil Nutburn · Categorized: Beliefs, Change, General, Habits

Jun 18 2012

LONG MAY WE BE LED!… AS WELL AS LEAD!

Whether a royalist or not, you can’t help but admire the way the queen has led not only the country but the commonwealth too.

We all know of and recognise great leaders but how do we become a great leader to those around us?

I was having a similar conversation with a friend over the weekend and there’s a clear difference between ‘Leadership’ and ‘Management’. Management is the process or method; it’s all about getting things done. Leadership is about getting others to do what’s needed. Leaders don’t simply instruct, they motivate and inspire.

There are no coaching answers that can be applied universally because, like leadership itself, it is all about individuals rather than tasks. One of the most simple and effective models enjoys the acronym ‘I CAN DO’.

I = Intention, a clear statement of what is to be achieved in simple terms

 

C = Current situation, defined in facts rather than opinions

A = Aims, simple ‘chunked down’ exact definition of next outcome

N = Numbers, to quantify the outcomes compared with the present situation

 

D = Date, this is the date by which the outcomes will be realised

O = Outcome, the way that you will know your intention has been achieved

 

Think of a situation in your own environment where there is a constant source of annoyance that adversely impacts on your efficiency, productivity or bottom line profits. Consider the options open to your team within the ‘I CAN DO’ model.

A simple method but one that can have real positive outcomes! And a simple blog this time round with the intention of helping you to think about Leadership in a different light. If this stimulates a response where you feel you could still do with some additional support, Coaching to Success are here, just call Neil (07761 187238) to arrange a free consultation on how we can help. What are your views on these blogs? Why not let us know… neil.nutburn@coachingtosuccess.co.uk, Many thanks.

Written by Neil Nutburn · Categorized: General, Leadership

Jun 04 2012

KOOL AND THE GANG HAVE IT RIGHT… CELEBRATE GOOD TIMES, COME ON!

Back in January I wrote a blog all about increased productivity through enjoyment and what is the country like at this moment in time, what with the Queen’s Diamond Jubilee, and so many of us getting the feel good factor let alone mixing up the celebrations with friends and families?

We feel so much better when we celebrate and this isn’t restricted to just personal areas. Within work, how much better do we feel when someone recognises something we’ve done or the power that the simplest of words ‘thank you’ have on the way we feel and act within our work?

As a leader, a manager, or a peer to others recognising and celebrating employee achievements or events in their personal lives as well as the workplace can help keep up employee morale and commitment to company objectives.

Here are some very simple steps to consider when at work, as you see the opportunity, to use them on your team or peers or, come to that, your line managers and superiors (it doesn’t have to always go down the line!), grab that chance as a happy workplace is a really conducive one that has the same ‘positive’ wave that ripples out as does those negative ones we all too frequently receive.

1st Step: Look for and find everyday reasons to celebrate

Don’t just wait for Birthdays or someone leaving to create a celebration. Every month celebrate … it’s easy to find something if you simply look for it!

2nd Step: Set up a group whose job it is to celebrate!

Look within the organisation and find those who can get involved with getting the message out. Find scouts who can report back on items the company can celebrate. Is someone doing a charity run, maybe even the Marathon, celebrate what they aim to do and when they’ve done it… create a celebration committee, let others help you find the good news.

3rd Step: ALL employees count, acknowledge everyone’s input

Morale in the workplace can suffer, especially if their work is great but no-one tells them! Exemplary work by a team, in larger organisations, or a member of staff are great for reasons to celebrate but don’t just wait for the ‘Big’ success. At every opportunity, express your thanks and gratitude and in larger organisations, where everyone doesn’t necessarily know what everyone else does, use this platform to elucidate the roles in which certain people or departments play in the company.

4th Budget for Celebration

This doesn’t have to be a massive outlay but even the smallest amount spent out will reap huge benefits in return. Insure this is consistent and not just a one-off but don’t just offer lip service, it has to be sincere and have substance otherwise it will be viewed as nothing more than a pointless PR exercise.

5th Step: Let everyone know through mementos

Take your team to an off-site venue, maybe an annual employee celebration awards ceremony or if a smaller organisation, the Christmas bash. Wherever, create a day if needs be and offer out mementos on a yearly, bi-annual or even monthly basis and give out Key-fobs, Pens, T-shirts, whatever your budge can spread to so this acts as a reminder of achievements and instils a feeling of wanting to repeat again.

Remember how you feel when something you’ve achieved is celebrated by someone else! Think positively of how you feel when outstanding work that someone else has done has been recognised and the recognition this brings! Hopefully this will start you on your path towards celebrations but if there is or are some areas that you feel you could still do with some additional support, Coaching to Success are here, just call Neil (07761 187238) to arrange a free consultation on how we can help. We’d also appreciate any feedback on these blogs as to whether you find them interesting, beneficial or otherwise (neil.nutburn@coachingtosuccess.co.uk). Many thanks.

Written by Neil Nutburn · Categorized: Celebrate, General

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